WhatsApp sequences
From your WhatsApp Business number
- Step 1Price list offer
- 3 days
- Step 2Sample box offer
- reply
- ✓StoppedBuyer answered
- Up to 10 steps
- 1 hour to 90 days between steps
- Stops when a buyer replies
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The order is won or lost after the handshake.
You met the buyer, swapped cards and promised a price list. What happens in the next three weeks decides the order.
- The cards from the show end up in a drawer.
- Add each buyer once with company, contact person, country, WhatsApp and email. Tag them by show, market or status, and filter by country or tag later.
- Buyers go quiet after the first price list.
- Plan the first message and the follow ups before you leave the stand. WhatsApp sequences stop for anyone who replies. Email follow ups land in the same thread.
- Contacts are split across spreadsheets, phones and inboxes.
- One buyer record holds the contact details, address, tags, notes and every export order with that company.
- Product details go out differently every time.
- Build a Product Sheet from your catalogue once, with photos, specs, packing, MOQ, prices and Incoterms, and share the same link, QR code or PDF with every buyer.
WhatsApp and email follow up, built in.
Pick the buyers (everyone tagged Gulfood 2026, say), write the first message and the follow ups, and let them go out in order. Your number, your mailbox, your buyers.
Email sequences
From your own Gmail or Google Workspace
- First emailGood to meet you
- 3 days
- Follow upSame thread
- 7 days
- Follow upSame thread
- Your address, your inbox
- Shared across several mailboxes
- Sending hours in a time zone you choose
Sequences that stop when the buyer answers.
- Send an approved WhatsApp template to a tag, or to buyers you pick one by one.
- Chain up to ten messages, each waiting anywhere from an hour to 90 days after the one before.
- Anyone who replies is taken out of the sequence. Results show who replied, and after which step.
- Write templates in Double Export, see them as the buyer will, and send them to WhatsApp for approval.
- Schedule in a chosen city's time zone and cap how many messages go out each day.
Sequences sent from your own mailbox.
- Connect Gmail or Google Workspace accounts. Buyers see your name and your address.
- A first email, then follow ups that reply in the same thread.
- Spread a campaign across several mailboxes. Each buyer hears from the same address every time.
- Choose sending hours, days and time zone, with a daily limit per mailbox.
- Change future steps after launch, or stop the sequence for one buyer.
See where each buyer is.
Every campaign shows what was sent, delivered and read, who replied, and who is still waiting for the next step. Buyers who opted out are left out automatically.
One record per buyer, with everything you know about them.
The same buyer record fills your orders, invoices, packing lists and Product Sheets, so details are typed once.
- Company, contact person, country, email, mobile, WhatsApp, website and address.
- Email, WhatsApp and call buttons on every record.
- Tags for shows, markets and status, and notes for terms, ports and certificates they ask for.
- Every export order with the buyer, with open orders, spend and last order date.
- Search by company, contact, email or phone. Filter by country and tag.
Send a product sheet a buyer can forward to their boss.
Product Sheets turn your catalogue into a clean page for buyers: photos, specifications, packing, MOQ, origin, HS code, price and delivery terms, with your contact card and a WhatsApp button on it.
Share it your way
A link, a QR code for your stand, or a PDF for email. Add a PIN or an expiry date when a price is for one buyer only.
Live or frozen
Let the sheet follow your catalogue, or freeze content and prices as they were when you sent it.
Know when it was opened
Each sheet counts buyer views and shows when it was last viewed.
Your export sales pipeline, from a stand conversation to a packing list.
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Add the buyer
Company, contact person, country, WhatsApp and email. Tag them with the show where you met.
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Send the product sheet
Share a sheet built from your catalogue by link, QR code or PDF, with your contact card on it.
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Follow up on a schedule
Run a WhatsApp sequence or an email sequence to that tag, timed in days.
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Quote and ship
Turn the conversation into an export order, then raise the invoice and packing list from it.
Export orders carry Incoterms, payment terms and buyer references. Invoices and packing lists download as PDF or Word, with or without your letterhead. Quotes, invoices and packing lists
Explore by what you need
- Export lead managementTurn trade-show cards and outreach lists into buyers you follow up with on time.
- CRM for exportersKeep importers and distributors in one buyer record with tags, notes and order history.
- Trade show lead managementCapture, tag and follow up with the buyers you meet at SIAL, Anuga, Gulfood and other shows.
- Buyer follow upWhatsApp and email sequences that go out on a schedule you set once.
- Digital product sheetsShare your range by link, QR code or PDF, with specs, packing and prices.
- Quotes, invoices and packing listsQuote, confirm and document export orders from your buyer and product data.
From the blog
- How to Prepare Your Export Sales CRM Before SIAL ParisSIAL Paris 2026 opens on Saturday 17 October. These six days are enough to set up a buyer list that works on the stand and after it, if you spend them on the right things in the right order.
- SIAL Paris 2026: How to Turn Trade Show Leads into Export OrdersSIAL Paris 2026 opens on 17 October. This playbook follows a buyer from the first conversation on your stand to a signed purchase order, and shows what has to be in place at each step.
- The Complete SIAL Paris Exhibitor Follow up ChecklistA printable checklist for the 30 days after SIAL Paris 2026, phase by phase, so that every buyer you met gets the right message at the right time and nothing you promised is forgotten.
Export SOS, for when a deal is in danger.
A buyer goes silent a week before shipment. A document is rejected. A container is held at port. Export SOS gets someone from the Double Export team on the case with you. It's an escalation service, quoted per case.
Bring your buyers, follow ups and product sheets into one place.
Add your products and the buyers you met, send your first Product Sheet, and start a WhatsApp or email sequence today.
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